Policies

Appointments
Patients may leave a message on Dr. Taylor’s 24-hour, confidential voicemail to make, reschedule, or cancel an appointment (512) 343-8505. Dr. Taylor will personally return your phone call.

Emergencies
If you experience a life-threatening emergency, please call 9-1-1.

Payment
Dr. Taylor accepts credit and debit cards only (or PayFlex) at the time of the appointment — no cash or checks are accepted.

Office Hours
All office visits are by appointment only. Flexible evening and Saturday appointments are also available.

Insurance
Dr. Taylor accepts many insurance plans, including:

  • Blue Cross Blue Shield of Texas, and other states
  • PCHS
  • Multiplan
  • Beech Street

If you are a new patient calling to make an appointment, Dr. Taylor will assist you over the phone on how to inquire about your insurance benefits.

Questions to ask your insurance company:

  • Do I have mental health benefits?
  • Do I have a preexisting condition clause on my policy?
  • If yes, the insurance company may ask me for a certificate of credible coverage proving that I have held continuous health insurance coverage for a certain period of time.
  • Do I have a deductible?
  • Do I need to pay the doctor a co-pay, co-insurance, or percentage, per visit?
  • Do I need a pre-authorization number from my insurance company for outpatient psychiatry?
  • What is the mailing address where the mental health insurance claim should be sent?
  • Does my insurance cover out-of-network providers? Is Dr. Taylor in-network or out-of-network?
  • For out-of-network benefits, please check with your insurance company to determine whether you qualify for reimbursement.

Dr. Taylor’s codes:

  • 90801: Initial Psychiatric Diagnostic Interview
  • 90807: 45-minute Psychotherapy and Medication Management Sessions
  • 1932233459: Dr. Taylor’s National Provider Identification Number (NPI)